Owner FAQs

Yes, you are required to make your property available to section 8. That said, Section 8 residents must be able to meet all of our qualification criteria no different than any other rental prospect. In addition, if a Section 8 prospect is approved, they must be able to move in and pay their security deposit and first month’s rent within 2 weeks of being approved, no different than a non section 8 resident. This often times eliminates Section 8 prospects because the unit still needs to be inspected by the local housing authority, and that inspection can take 3-4 weeks to schedule.

Yes, we have a team of licensed real estate agents and brokers.

We have a 24 hour maintenance call center to assist with any emergencies. In addition, we always have at least one staff member on call to handle emergencies as they arise. All other inquiries will be responding to the following business day.

Yes, we direct deposit owner funds on the 10th of every month. Once we initiate the transfer, it normally takes 48 hours for it to hit the owners’ accounts. For the very first transfer we initiate, there are additional validation procedures, which extend the deposit an additional five days from the date we initiate the transfer.

No, you will not see the lease or sign it as the owner. Our team of licensed real estate professionals will handle that for you. A copy of the lease will be made available for you in your online Owner Portal.

Yes, not only are we a full service Property Management Company in Dayton, Ohio, we also have a full service Real Estate Brokerage that can assist clients in buying rental properties and selling properties out of their portfolio.

We issue owner distributions on the 10th of every month. Owners can elect to have us mail them a check each month or have the funds direct deposited into their accounts.

Rent is due on the first and late after the fifth. We are very firm but fair with our Residents when it comes to paying their rent. We do expect our Residents to pay their rent in full, so we do not accept partial payments. This ensures Residents don’t get too far behind where they can’t get caught up. We do our best to work with them to create customized plans, as well as providing them with contacts to agencies that assist in helping cover back rent in order to avoid eviction if possible.

We require all new Residents to sign a 1 year lease. Once their lease expires, we send them 2 renewal options. The first option is a new 12 month lease and the second option is a Month to Month lease, normally $35 higher per month than the 12 month lease offer. The Month to Month lease offer is always more expensive because the Resident is paying for the convenience to be able to terminate their lease at any time with a 30 day written notice.

All Residents are charged a security deposit equal to one month’s rent when they move in. These funds are held with us in a separate non interest bearing escrow account.

Typically, we are able to move very quickly once we have all the necessary Onboarding paperwork returned to us. Once everything is signed, we can typically start the managing process within 24-48 hours.

We manage everything from a single family home, all the way to small and mid sized apartment communities. The largest community we manage is 72 units.

Through the owner portal, clients have access to real time reports such as a Cash Flow, 12 Month Cash Flow, Delinquency, Lease Expiration Detail and Rent Roll Report. In addition, when we process owner statements, we will send you an owner packet which includes a General Ledger report, detailing every transaction along with a running cash balance. Lastly, we provide copies of all invoices paid and work orders submitted by Residents.

We hold all security deposits in a non-interest bearing account.